Direct Communication, Zero Hassle
Coordinating a move involves a lot of back-and-forth — confirming dates, discussing special items, sharing access instructions, and more. Extra Help Moving's In-App Chat makes all of this effortless.
How In-App Chat Works
When a verified mover responds to your service order, a chat thread is automatically created. You can:
- Ask questions about pricing, availability, or services
- Share photos of bulky or specialty items that need special handling
- Confirm details like parking access, elevator availability, or gate codes
- Coordinate timing for your move day
Privacy First
You never need to share your personal phone number or email. All communication happens within the Extra Help Moving platform, keeping your personal information private and secure.
Everything in One Place
No more digging through text messages, emails, and voicemails from different movers. Every conversation is organized in your dashboard, making it easy to compare responses and make your decision.
Available on All Devices
Whether you're on your phone, tablet, or computer, In-App Chat works seamlessly across all devices. Get notifications when movers respond so you never miss an important message.
Part of Our "Not a Broker" Promise
Because Extra Help Moving is not a broker, you communicate directly with the actual movers who will handle your belongings. There's no middleman relaying messages or negotiating on your behalf — just direct, transparent communication.